Terms & Conditions

CONDITIONS OF USE
Welcome to our online store! SmokeyDs.com and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. ​

CUSTOMER RESPONSIBILITY

On delivery of your product please inspect the goods for damage if the package has visible damage please sign for as damaged  and notify us within 2 days of delivery of any damage.
Please send photo evidence of damage we need this to process exchange or refund.

If your item arrives damaged or does not arrive please do get in touch damaged items need to be reported within 2 days of receiving them in order for us to make a claim for the damages and to refund or exchange your item.

All return cost are to be met by you unless the item arrived damaged.

Items received that are incorrect must not have the packing opened or tampered, we must be notified as soon as it is convenient and we will advise full instructions for an exchange. Incorrect products received with security seals or sealed packaging which are opened by the customer cannot then be returned for an exchange as they have been accepted by the customer.

If an item is returned and found not to be faulty. Your postage will need to be paid to return the item if requested. or we reserve the right dispose of the unwanted return.

PRIVACY
Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit SmokeyDs.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SmokeyDs.com or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of SmokeyDs.com, with copyright authorship for this collection by SmokeyDs.com, and protected by international copyright laws.

TRADE MARKS
SmokeyDs.com trademarks and trade dress may not be used in connection with any product or service that is not SmokeyDs.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SmokeyDs.com. All other trademarks not owned by SmokeyDs.com or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SmokeyDs.com or its subsidiaries.

LICENSE AND SITE ACCESS
SmokeyDs.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SmokeyDs.com. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of SmokeyDs.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SmokeyDs.com and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing SmokeyDs name or trademarks without the express written consent of SmokeyDs.com. Any unauthorized use terminates the permission or license granted by SmokeyDs.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of SmokeyDs.com so long as the link does not portray SmokeyDs.com, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any SmokeyDs.com logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. SmokeyDs.com and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a payment or other content. SmokeyDs.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant SmokeyDs.com and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SmokeyDs.com and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify SmokeyDs.com or its associates for all claims resulting from content you supply.

SmokeyDs.com has the right but not the obligation to monitor and edit or remove any activity or content. SmokeyDs.com takes no responsibility and assumes no liability for any content posted by you or any third party.

PRODUCT DESCRIPTIONS

SmokeyDs.com and its associates attempt to be as accurate as possible. However, SmokeyDs.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by SmokeyDs.com itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY SmokeyDs.com ON AN “AS IS” AND “AS AVAILABLE” BASIS. SmokeyDs.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SmokeyDs.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SmokeyDs.com DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SmokeyDs.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SmokeyDs.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN  LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW
By visiting SmokeyDs.com, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and SmokeyDs.com or its associates.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to SmokeyDs.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Contract of sale.

Completing checkout and making payment does not enter us into a contract with you the buyer to provide your goods until your order is marked completed at which point we have entered an agreement to provide you with the product/s you have ordered and we will provide tracking information for the courier delivering your order. Orders showing pending are still processing as we may be awaiting stock for some of your order we will notify you if this is the case and provide you with detailed information, If an item in your order is unavailable or you prefer not to wait we can offer a refund for out of stock items as long as the order has not entered the completed state. Once orders are marked completed we have agreed to provide your products, Deliver the products ordered and we can longer cancel the order and  at which point all sales are final for both parties.

Goods that are in stock are dispatched within 24 hours, Monday to Friday. If for any reason we are out of stock, we would expect to dispatch the goods within about 5-10 days but realistically this is much quicker. If there is a manufacturing delay with any products you will be notified by email as soon as we are aware.

QUESTIONS:
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link